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April 13-16, 2026
The VenetianLas Vegas, NV

2026 Agenda

The Future of Managed Services - A Leadership Perspective

Bryan Smith  (CEO, Expedient)
Erik Braden  (Managing Partner, Braden Business Systems)
Ross Artale  (CEO, Spectrotel)
Dave Raffo  (Sr. Conference Editor & Community Manager, Informa Connect)
Jay Johnson  (SVP, Services, Trace3)
Location: Level 2 (Main Level), Keynote Room, Venetian Ballroom E
Date: Monday, April 13
Time: 8:55 am - 9:15 am
Pass Type: Expo + Keynote Pass, Premium Pass, Standard Pass - Get your pass now!
Session Type: Keynote
Vault Recording: TBD

This exclusive keynote brings together C-level executives from some of the world's largest IT service providers to share their strategic insights, market predictions, and real-world experiences shaping the next few years of our industry. These powerhouse panelists are strategic minds steering a one-trillion-dollar IT services market through one of the most transformative periods in our industry's history. These aren't theoretical projections—these are battle-tested insights from organizations making multi-million-dollar bets on where the industry is headed.


In this fast-paced 30-minute keynote session, the panel will tackle the seismic shifts reshaping our business. Our panelists will cut straight to what matters most: AI's immediate impact on service delivery and margins, the evolving security landscape forcing every MSP to adapt, and the talent strategies that separate winners from casualties in today's market.


Expect rapid-fire insights on the biggest opportunities, such as emerging revenue streams from AI services and compliance mandates, as well as challenges like acquisition costs, margin pressure, and competitive threats from hyperscalers. Our moderator will draw out concentrated wisdom from leaders who've navigated disruptions and emerged stronger. Discover how the largest service providers are forging their channel strategies. Whether you're running a boutique MSP or a regional player, you'll walk away with actionable perspectives to position your business for what's coming next.