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Joe GiammancoCROConnex One

Joe Giammanco is the CRO of Connex One, a leader in CCaaS AI solutions. He has worked closely with many channel partners during his more than 20 years in the contact center software industry. His leadership roles have seen him spearheading teams focused on transforming legacy contact center technologies to cloud-based solutions, leveraging advanced self-service, digital innovations, AI, and workforce engagement tools to meet clients' evolving business needs.