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Channel Partners Conference & Expo
April 13-16, 2026
The VenetianLas Vegas, NV
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2026 Agenda

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All Sessions Speakers

Service Magic in the AI Era

Mark Alayev  (Chief of Magic & Founder, Thread)
Location: Level 1 (Lower Level), Galileo 901
Date: Monday, April 13
Time: 10:40 am - 11:10 am
Pass Type: Expo + Keynote Pass, Premium Pass, Standard Pass - Get your pass now!
Track: AI Symposium
Session Type: Tech Sponsor Session
Vault Recording: TBD
Mark Alayev
Thread

In this session, Mark Alayev, founder and chief of magic at Thread, challenges MSP leaders to move beyond tickets and portals. Discover how AI-powered, in-app collaboration can modernize service delivery, strengthen client relationships, and unlock new operational efficiency.