2024 Agenda

Managing a fast-growing MSP business is increasingly more complex. Just a few years ago all you needed was some basic building blocks such as professional service automation (PSA) software and remote monitoring and management solutions. Today’s layered platforms offer a wide range of solutions for MSPs, VARs and other partner models to automate, scale and securely manage their businesses. These platforms have a big impact on an MSP’s efficiency, profitability and ability to provide an outstanding customer experience and increase offerings. Needless to say, these platforms are crucial to an MSP’s success. Major players are investing millions into their platforms while bolting on new features acquired through acquisitions or organic initiatives. In this session, partners will hear from leading players and innovators on the future of PSA-RMM market and what these companies see as the big trends that will dominate the partner landscape in the coming year.