Ryan Walsh has more than 20 years of experience helping channel partners build successful cloud practices by enabling them to easily sell, bill, and support cloud subscription services. Under his direction as channel chief and COO, Pax8 is redefining how distribution works for the channel in a cloud-centric world.
Prior to joining Pax8 in 2012, Walsh served as vice president of product management for MX Logic, a cloud-based email and web security company that was acquired by McAfee in 2009. He was named to the Channel Futures Circle of Excellence in 2018.
“In the tech space, people are focused on automation, high tech,” Walsh said. “But that must be balanced with high touch. We learned firsthand in our journey that you have to tell partners and clients, “Hey we’re going to ride shotgun. We’re going to be with you as you learn something new. We’re going to share that with you.
“So that’s the high touch part of it. I have to establish trust and credibility if somebody is going to take advice from me or be influenced by me. If I have a track record of trying to be helpful, trying to pass on learning so that the community works well and benefits from it, people will be able to trust me and be influenced by me.”