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Rowan Trollope is CEO of Five9, a leading provider of cloud contact center software for the enterprise. Rowan is passionate about how digital transformation revolutionizes the way we communicate, in particular how organizations bring personalized experiences to their customers. He joined Five9 as CEO in May 2018.
Rowan is a recognized Silicon Valley leader and has a depth of experience in software solutions and cloud innovation. He is a self-proclaimed geek and taught himself to program on a Commodore 64 at a local Radio Shack and holds a number of patents in computer security and operating systems.
Prior to Five9, Rowan was SVP and General Manager of Ciscoâ€™s Applications Group and a member of the executive leadership team. Under Rowanâ€™s leadership, Cisco refreshed its entire collaboration technology portfolio, simplifying the product line and winning over 20 awards for outstanding product design.
Prior to Cisco, at Symantec Rowan was Group President Sales, Marketing, and Product Development, responsible for cloud security and the SMB market. He developed and grew the Companyâ€™s Software as a Service strategy and expanded its cloud-based delivery and customer support models.