Speakers
Brandon Knight, Global Head of ZCX Channel & Ecosystem, Zoom
Brandon Knight leads the engagement practice for all indirect sellers of Zoom products
Prior to that he was the leader of contact center practices at both Telarus and Intelisys. With over 30 years of combined experience running contact centers, consulting for contact centers and leading contact center practices, Knight is a sought-after keynote speaker, panelist, webinar host and trainer in the customer experience industry.
As the co-founder of Xposure Inclusion & Diversity Council, Knight is also leading the effort to bring diversity, inclusion and equity into the forefront of the change that needs to happen in the technology industry.
Knight served as founder and president of the consulting company Exceptional Contact Centers and held multiple leadership roles with Novation Companies. He served as the senior vice president of global operations for industry leader Serenova/Lifesize. He has also held several leadership roles at prominent companies including Humana, Healthesystems, The Travelers Companies, Telerx, Bankers Warranty Group and Sprint PCS.