Speakers
Mack Greene, Senior Vice President of Solutions Engineering, IntelePeer
Mack Greene is a recognized thought leader in AI technologies and digital transformation, serving as SVP of solutions engineering at IntelePeer. In this role, Greene spearheads innovative strategies to revolutionize customer experiences by leveraging cutting-edge AI, automation, and self-service solutions. Collaborating with IntelePeer’s solutions engineering team, he drives the seamless integration of AI-driven CX initiatives for both new and existing customers, ensuring transformative outcomes across product, engineering, and managed solutions teams. With a wealth of experience spanning contact center operations, sales engineering, and product management, Greene brings technical expertise and strategic vision to his work. His leadership has been instrumental in bridging technology with business needs to create scalable, AI-powered solutions that deliver exceptional value across industries. Greene previously served as VP of custom engineering, and his deep knowledge of AI technologies and proven track record of success make him a sought-after advisor and driver of change in today’s fast-evolving technological landscape.