Agenda | Channel Partners Conference & Expo 2022

The pandemic accelerated the adoption of pure cloud unified communications and contact center, driving customer experience workflows deeper into employee communications and business apps. In this session, 8x8 will showcase the latest innovations achievable when UCaaS and CCaaS are on a single platform. 8x8 XCaaS (Experience Communications-as-a-Service) connects people, processes and data together for unmatched ROI, while also integrating user experiences for employees, agents and supervisors. This session will explore 8x8’s multiproduct portfolio of solutions and how they allow partners to solve customers’ unique needs with a land, expand and grow strategy. In this exclusive, behind-the-scenes session, attendees will see why this integrated solution is a customer game-changer. Attendees will learn why more than 150,000 users rely on 8x8 Voice for Microsoft Teams, see the newest innovations in agent workspace and hear more about one of the best-kept secrets— the multiple routes to market available to partners when they work with 8x8.