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Kristy Thomas (Senior Director of CX Programs, Intelisys)
Location: Level 2, The Venetian Ballroom A
Date: Wednesday, April 13
Time: 10:45 am - 11:35 am
Pass type: All Access, CP Conference sponsored by LiveVox, Expo Only, MSP Summit Conference - Get your pass now!
Session Type: VIP Session
Vault Recording: TBD
Customers are looking for a reimagined experience that is synchronized, personalized and radically convenient. But many companies are paralyzed with how to organize and make sense of all the available CX solutions. In this session, channel partners will learn how they can guide customers to solutions that will increase brand loyalty and profitability by closing the gap between their customers’ current reality vs. expectations. Attendees will learn how to accelerate CX deal velocity, increase win rates and share of wallet by strategically leveraging orchestration partners. Discover how technology orchestration is the bridge to achieving a differentiating CX market strategy.