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Jim Regan (Channel Chief, Vonage)
Katrina Hall (Senior Solutions Architect, Vonage)
Robby Paul (EVP, Strategy, Verinext Corporation)
Location: Level 2, The Venetian Ballroom B
Date: Tuesday, May 2
Time: 2:15 pm - 2:50 pm
Pass Type: All Access, CP Conference, Expo Only, MSP Summit Conference
Session Type: MVP Session
Vault Recording: TBD
The consolidation of communications channels continues to impact all industries across the globe. This trend has been many years in the making. More and more businesses want — and need —- the option of a unified communications solution seamlessly integrated with contact center capabilities, including access to CRM, integration of AI technology and mission-critical business apps. And they want these all within a single dashboard that also provides fully programmable applications to transform how they communicate and operate from the office or anywhere.
In this MVP session, Vonage Channel Chief Jim Regan will lead a panel of channel and product experts to uncover why a truly integrated suite of solutions helps businesses create differentiated experiences for their customers — and how this drives increased productivity within their organizations. Panelists will draw on specific use cases to discuss the consolidation of UC and CC solutions, including how that’s shaping the future of our industry, and arming enterprises with the ability to meet the communications needs of customers, employees and agents — all from a single platform.