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Agenda | Channel Partners Virtual 2021

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The MSP Market: Anything but Business as Usual

Bobby DeMarzo  (Head of Content - Channel Partners & Channel Futures, Channel Partners)

Chris Wiser  (CEO, 7 Figure MSP)

Gary Pica  (President, TruMethods)

Date: Thursday, March 4

Time: 2:15pm - 2:35pm

Session Type: Keynote

Vault Recording: TBD

The managed services market is going through unprecedented changes as MSPs prepare for life in a post-pandemic world. During the pandemic, most MSPs were focused on responding to the needs of customers. Now they are turning their attention to what comes next. Undoubtedly, some pandemic-related revenue gains will subside, and SMB customers will struggle with economic blows to that sector. Now is the time to assess the business, employee skill sets, strategic partnerships and the competitive landscape and plot a strategy that will sustain the business and enable it to grow. This session will provide insights from MSP leaders who have built successful businesses and now work with large networks of channel leaders. Attendees will learn about:

  • The biggest changes sweeping through the MSP market
  • What channel leaders should be doing now to prepare for the post-pandemic MSP
  • Opportunities to partner with telco providers and master agents
  • What peers are saying about the state of the business
  • The outlook for recurring revenue and bolstering margins