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Location: Level 2, Hall C, Booth 1849
Date: Wednesday, April 13
Time: 4:30 pm - 4:50 pm
Pass type: All Access, CP Conference sponsored by LiveVox, Expo Only, MSP Summit Conference - Get your pass now!
Session Type: Channel Partners Theater Session
Vault Recording: TBD
In this session, Kris Blackmon, chief channel officer at channel consultancy JS Group, & Peter Melby, CEO at Greystone Technology, will review the importance of learning about your customers' businesses, provide a sales script to follow that will allow you to stay on top of new service opportunities and give an easy-to-use template for documenting where you are with a client and where you might be able to grow the relationship in the future. Founded in independent research from JS Group and coaching tips we've given dozens of clients, this simple process can uncover a wealth of upsell opportunities you might never have learned about without it. Attendee takeaway includes the JS Group’s annual and quarterly business review script and template.