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Agenda | Channel Partners Conference & Expo 2022

View, browse and sort the Channel Partners Conference & Expo agenda by session type and pass type.

The Most Underutilized Tool to Increase Upsell Opportunities

Kris Blackmon  (Chief Channel Officer, JS Group)

Peter Melby  (CEO, Greystone Technology)

Location: Level 2, Hall C, Booth 1849

Date: Wednesday, April 13

Time: 4:30 pm - 4:50 pm

Pass type: All Access, CP Conference sponsored by LiveVox, Expo Only, MSP Summit Conference - Get your pass now!

Session Type: Channel Partners Theater Session

Vault Recording: TBD

In this session, Kris Blackmon, chief channel officer at channel consultancy JS Group, & Peter Melby, CEO at Greystone Technology, will review the importance of learning about your customers' businesses, provide a sales script to follow that will allow you to stay on top of new service opportunities and give an easy-to-use template for documenting where you are with a client and where you might be able to grow the relationship in the future. Founded in independent research from JS Group and coaching tips we've given dozens of clients, this simple process can uncover a wealth of upsell opportunities you might never have learned about without it. Attendee takeaway includes the JS Group’s annual and quarterly business review script and template.