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2025 Agenda

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The Bottom Line: Every Decision Impacts Your Reputation

David Jooste  (President, Managed Service Providers Association of America)

Location: Level 1 (Lower Level), Marco Polo 805

Date: Monday, March 24

Time: 11:15 am - 11:45 am

Pass Type: All Access, MSP Summit Conference - Get your pass now!

Session Type: Conference Session

Vault Recording: TBD

This session focuses on the critical link between decision-making, profitability, and customer perspective. David Jooste, president of the Managed Services Providers Association of America (MSPAA) will help MSPs discover how seemingly small choices ripple through your organization, shaping financial outcomes and driving your business forward. Attendees will learn how to identify high-impact decisions, optimize resource allocation, and implement best practices that ensure each choice contributes positively to their bottom line.