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Channel Partners Conference & Expo 2023

View, browse and sort the Channel Partners Conference & Expo agenda by session type and pass type.

Redefining Customer Engagement with AI

Mike Kane  (Global Partner Sales, Dialpad)

Location: Level 2, The Venetian Ballroom F

Date: Tuesday, May 2

Time: 9:05 am - 9:10 am

Pass Type: All Access, CP Conference, Digital Only, Expo Only, MSP Summit Conference

Session Type: Spark Talk

Track: Keynote

Vault Recording: TBD


Nearly everything a business does is in service of its customers. Increasingly discerning consumers for B2B and B2C companies alike are pushing all of us to provide a better, faster, more effective customer experience. This stress tests contact centers, agents, and the supporting technology. This changing environment creates a compelling challenge for which AI is well suited. Join us and explore the practical application of AI and how it can completely transform customer engagement in a meaningful way.