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Mike Kane (Global Partner Sales, Dialpad)
Location: Level 2, The Venetian Ballroom F
Date: Tuesday, May 2
Time: 9:05 am - 9:10 am
Pass Type: All Access, CP Conference, Digital Only, Expo Only, MSP Summit Conference
Session Type: Spark Talk
Track: Keynote
Vault Recording: TBD
Nearly everything a business does is in service of its customers. Increasingly discerning consumers for B2B and B2C companies alike are pushing all of us to provide a better, faster, more effective customer experience. This stress tests contact centers, agents, and the supporting technology. This changing environment creates a compelling challenge for which AI is well suited. Join us and explore the practical application of AI and how it can completely transform customer engagement in a meaningful way.