Meet the hot shots—the newcomers to the channel—young individuals and companies who are focused on innovation, AI integration and free to grow in ways more mature MSPs haven’t even thought about. The managed services industry continues to evolve with a new wave of innovative entrepreneurs entering the market. This dynamic panel brings together emerging managed service providers who represent the future of our industry—young professionals and recent business launchers who are reshaping how MSP services are delivered and scaled.

Moderated by Peter Kujawa from Service Leadership, this session will explore the unique challenges and opportunities facing today's entrepreneurial MSPs. Our panelists will share their founding stories, discuss the strategies that have driven their early success, and reveal how they're differentiating themselves in a competitive marketplace.

Key Discussion Points:

Entrepreneurial pathways into the MSP business.
Overcoming initial challenges as a startup MSP.
Innovative service delivery models and technology adoption.
Building client trust and credibility as a new market entrant.
Scaling strategies for emerging MSP businesses.
Lessons learned from the early stages of business development.

This session is designed for established MSPs looking to understand emerging market trends, aspiring entrepreneurs considering entering the managed services space, and industry professionals interested in the next generation of MSP leadership. Attendees will gain valuable insights into the entrepreneurial mindset driving innovation in managed services and practical advice for business growth in today's evolving technology landscape.