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Agenda | Channel Partners Conference & Expo 2022

View, browse and sort the Channel Partners Conference & Expo agenda by session type and pass type.

How To Build A Profitable Hybrid Service Catalog

Len DiCostanzo  (CEO, MSP Toolkit)

Location: Level 2, Venetian Ballroom J

Date: Monday, April 11

Time: 10:50 am - 11:25 am

Pass type: All Access, MSP Summit Conference - Get your pass now!

Session Type: Conference Session

Track: Business of the Channel

Vault Recording: TBD

Successful MSPs and IT service providers continually add new products and services to their stack to retain and grow market share across their client base and to attract new customers. The secret to success in the managed services market is developing a structured approach to adding vendor solutions with profitable services to the MSP stack. Channel leaders need a world class process for adding service offerings to their service catalog or risk having profit and productivity drained by a constant barrage of custom sales proposals. Now is the time to look at the SaaS offerings, professional and managed services you currently and want to deliver and build a process to organize them into a profitable hybrid IT services catalog.

Key takeaways include:

  • What is a service catalog and why it is the key to success
  • Best practices and standards you can use to build and manage service catalog
  • Launching a service catalog with the services you deliver now
  • Key considerations when evaluating and adding new vendor solutions to your stack
  • How practice building accelerates multiple revenue streams
  • How to craft inclusive bundles of managed services and cloud services


Join our next session: 5 Keys to Pricing Profitable IT Services