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Channel Partners Conference & Expo 2023

View, browse and sort the Channel Partners Conference & Expo agenda by session type and pass type.

How Customers Are Fostering Innovation During a Struggling Economy

David Wright  (CEO/Founder, Disruptive Innovations/Disruptive Innovators)

Sanjib Sahoo  (EVP and Chief Digital Officer, Ingram Micro)

Rachel Lockett  (Chief Information Officer, Pohlad Companies)

Bob Hughes  (Managing Director, Revelstoke Capital Partners)

Location: Level 2, The Venetian Ballroom F

Date: Tuesday, May 2

Time: 9:50 am - 10:20 am

Pass Type: All Access, CP Conference, Digital Only, Expo Only, MSP Summit Conference

Session Type: Keynote

Track: Keynote

Vault Recording: TBD

Channel partners — whether it’s the CIO, CFO, senior business leader or IT manager — know the single most important part of their day is spent listening to the customer. Hearing what customers need and want from partners along with the ROI they expect from their technology investments is critically important when economic conditions deteriorate as they are now. Today, customers want to get the most from their existing technology solutions, drive as much efficiency as possible and continue their digital transformation. They want their organizations to emerge even stronger when economic headwinds turn favorable. Every single customer — and prospect for that matter — is focused on fostering innovation but can’t do it alone. They need strategic partners who don’t just sell technology but are ready to help them achieve positive business results. During this customer keynote, moderated by one of the industry’s most thought-provoking channel partners, attendees will hear how customers are struggling, coping, thriving and innovating, preparing them to meet the challenges ahead.

Customers will share the following:

  • How their organizations are responding to the current economic uncertainty
  • How recent economic conditions are impacting IT & digital strategy
  • Why innovation is essential during an economic downturn
  • Best practices to keep innovating during difficult times
  • How they maintain a posture of innovation and continuous improvement despite higher employee turnover rates of turnover and hiring challenges
  • Evaluating where to allocate or reallocate limited time and resources