Channel Partners Conference & Expo is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Sign up to get notified when registration opens for Channel Partners Conference & Expo, 2023! Get Notified >>

Agenda | Channel Partners Conference & Expo 2022

View, browse and sort the Channel Partners Conference & Expo agenda by session type and pass type.

Fastball: Contact Center Excellence Fueled by AI presented by Observe.AI

Mandi Jarman  (Director Channels, Observe.AI)

Location: Level 2, The Venetian Ballroom F

Date: Tuesday, April 12

Time: 12:35 pm - 12:41 pm

Pass type: All Access, CP Conference sponsored by LiveVox, Digital Only, Expo Only, MSP Summit Conference - Get your pass now!

Session Type: Fastball

Vault Recording: TBD


We’re living in a new AI-enabled era for contact centers where customers’ needs must be understood, agents’ experiences must be prioritized and business results must be exceeded. Observe.AI offers purpose-built AI solutions to help companies understand, empower and improve their CCaaS operations to achieve 10x better outcomes. We call this contact center excellence, fueled by AI.