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2025 Agenda

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Demystifying AI: Bridging Innovation, Efficiency, and Exceptional Customer Experiences

Robin Alkeine  (AVP of Solutions Engineering, RingCentral)

Location: Level 1 (Lower Level), Marco Polo 805

Date: Wednesday, March 26

Time: 2:00 pm - 2:50 pm

Pass Type: All Access, CP Conference, Expo + Keynote, MSP Summit Conference - Get your pass now!

Session Type: Partner Breakout Session

Vault Recording: TBD

RingCentral

Join RingCentral AVP of Solutions Engineering Robin Alkeine during the Channel Partners Conference & Expo for an insightful discussion on the evolving role of AI in unified communications (UC) and contact centers (CC). Discover how the industry's biggest trends, such as the consolidation of UC and CC solutions and the prioritization of customer experience (CX), are reshaping the landscape. Alkeine will demystify how AI is transforming both customer and employee experiences, from automating solutions to empowering agents with real-time insights for exceptional CX.

Learn about RingCentral’s unique differentiators, including unmatched reliability, deep expertise in cloud migration and complex contact center deployments, and a holistic approach to integrating UC and CC solutions across market segments. Whether you're focused on SMBs or enterprise-scale solutions, find out how RingCentral’s innovative ecosystem delivers tailored results for every customer. RingCentral partners will be eligible to win one of four raffle prizes, each valued at $1,000!