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Agenda | Channel Partners Virtual 2021

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An Honest Conversation About How Channel Partners and Vendors Need to Work Together to Win

Dave Dyson  (CEO, Chief Strategist, Eclipse Telecom)

Heather Harlos  (Global Marketing Manager, Cloud & MSP, Bitdefender)

Amber Bardon  (CEO, Parasol Alliance)

Rob Rae  (SVP of Business Development, Datto)

Date: Wednesday, March 3

Time: 12:10pm - 12:40pm

Session Type: Conference Session

Vault Recording: TBD

Leaders understand the power of partnership and the magic that can happen when channel partners and their strategic suppliers work in harmony. Join Eclipse Telecom’s Dave Dyson, Parasol’s Amber Redmann, and Datto's Rob Rae for what will be a spirited and insightful conversation for all agents, MSPs and tech providers who want to take partnering to new heights of productivity and customer satisfaction. This panel will address partnering best practices, where there is room for improvement, what partnership really means to MSPs and agents and the consequences when things go bad. For channel partners frustrated they are being treated as nothing more than a lead source for their vendor partners, this session will be an eye opener allowing them to fully unlock the potential of their strategic relationships.

Topics to include:

  • The importance and sanctity of the partner’s customer relationships
  • Dealing with direct sales reps and their quotas, your quotas
  • What great partnership looks like
  • How providers can move from vendor to partner
  • Why listening to the partner can accelerate deals and increase winning percentages
  • What partners can be doing to make life easier for providers