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AI Symposium: Navigating the Future: Customer-Centric AI Strategies for Business Success

Jason Lowe  (Sr. Solution Architect - CX & AI, Telarus)

Greg Weber  (Chief Technology Officer, Eventus Solutions Group)

Jerry Goldman  (President, CEO, Select Communications)

Rick Corbett  (President & Chief Operating Officer, ADVODA Technology Solutions)

Location: Level 1 (Lower Level), Galileo 903

Date: Tuesday, March 12

Time: 10:45 am - 11:20 am

Pass Type: All Access, CP Conference - Get your pass now!

Session Type: Conference Session

Track: AI Symposium

Vault Recording: TBD

Join us for an engaging panel discussion that unveils the transformative impact of artificial intelligence on customer experiences. This session brings together experts to explore how AI-driven insights reshape interactions between businesses and customers. Discover how personalized recommendations, rapid issue resolution and anticipatory service redefine satisfaction and loyalty, paving the way for a new era of customer engagement. This panel discussion will include technology advisors who have implemented AI solutions and seen measurable, positive outcomes.

You'll walk away from the session with:

Informed strategies: Acquire a comprehensive understanding of how AI is reshaping customer experiences through personalized recommendations, efficient issue resolution and anticipatory service.

Practical approaches: Receive actionable insights from industry experts on implementing AI-driven strategies to enhance customer engagement, satisfaction and loyalty.

Future-focused insights: Gain a glimpse into the future of customer-business interactions, exploring how AI-driven advancements will continue to shape the landscape.