2024 Agenda
AI Symposium: Navigating the Future: Customer-Centric AI Strategies for Business Success
Jason Lowe (Sr. Solution Architect - CX & AI, Telarus)
Greg Weber (Chief Technology Officer, Eventus Solutions Group)
Jerry Goldman (CEO, Select Communications)
Rick Corbett (President & Chief Operating Officer, ADVODA Technology Solutions)
Location: Level 1 (Lower Level), Galileo 903
Date: Tuesday, March 12
Time: 10:45 am - 11:20 am
Pass Type: All Access, CP Conference - Get your pass now!
Session Type: Conference Session
Track: AI Symposium
Vault Recording: TBD
Join us for an engaging panel discussion that unveils the transformative impact of artificial intelligence on customer experiences. This session brings together experts to explore how AI-driven insights reshape interactions between businesses and customers. Discover how personalized recommendations, rapid issue resolution and anticipatory service redefine satisfaction and loyalty, paving the way for a new era of customer engagement. This panel discussion will include technology advisors who have implemented AI solutions and seen measurable, positive outcomes.
You'll walk away from the session with:
Informed strategies: Acquire a comprehensive understanding of how AI is reshaping customer experiences through personalized recommendations, efficient issue resolution and anticipatory service.
Practical approaches: Receive actionable insights from industry experts on implementing AI-driven strategies to enhance customer engagement, satisfaction and loyalty.
Future-focused insights: Gain a glimpse into the future of customer-business interactions, exploring how AI-driven advancements will continue to shape the landscape.